Shipping Information

Standard Shipping

This is for items that cannot ship via common carrier, such as larger furniture. A freight delivery will often be the method of shipping used for these items. This method usually results in a set fee to you and will be specified on the item page. Unless otherwise indicated on Century House's product detail pages, items that ship via freight will be brought to the curbside only. Items will not be delivered inside your door, will not be assembled or placed in your room of choice. Please be aware that this may require that you have assistance when receiving these deliveries if the item is large or unwieldy. After your order is placed and processed, you will be contacted by the freight carrier to schedule a delivery appointment (typically during M-F business hours).

Please note: you must to be present to receive a freight delivery. With freight deliveries, you are required to inspect the packaging and items immediately upon receipt and indicate on the packaging and/or paperwork if there is visible damage. You may choose to refuse delivery of the item(s) only if the damage appears severe. Please contact us if you need any specific information or instructions on how to receive your shipment.

Please contact us with any questions related to Freight Shipping.